Project - Akamai Headquarters
UI/UX, Concept Development, Branding, Art Direction for the Art Work
Agency - Sosolimited
Client - Akamai Headquarters
Design Partners - Deb Levinson
Role - Conducted user research and interviews with different teams. Designed customer journeys. Conceptualized and designed the interactive digital experience that tell important brand stories. Create a unified visual system across all digital displays. Developed a collaborative process to work with Akamai’s inhouse team for prototyping and testing.
overview
A dynamic system of interactive experiences tells Akamai’s most important stories across its new headquarters.
Akamai keeps the network running fast and securely, routing up to one-third of all traffic on the internet on any given day. They wanted visitors to their new headquarters to quickly know—and feel—what they do and why it matters.
We worked with Akamai and Sasaki Associates to craft a digital customer experience that begins the moment visitors enter the lobby and continues into the customer experience center and workspaces across the nineteen story building.
The Illuminated Edge
Visitors to the building are met with an awe-inspiring introduction to the global scale of Akamai’s impact.
The Illuminated Edge is a dynamic chandelier that visualizes real Akamai server data from the network through animations of light. An interactive table lets visitors learn about Akamai’s work while exploring different data sets on the chandelier.
A series of digital interactives are distributed throughout the building. These experiences allow Akamai to engage its visitors and team members with the stories and information most important to them.
Each experience supplements the overall story and conversations being carried out through out. It helps Akamai to encourage deeper conversation and highlights what differentiates them in the market
Journey Maps - How visitors encounter multiple opportunities to engage